3531136 - Troubleshooting inbound email service issues (SOIN)

Symptom

SAP system is not receiving incoming emails, indicating an error that requires an analysis.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Netweaver release independent
SAP S/4 HANA
SAPConnect interface
SMTP node

Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SOIN, inbound email, troubleshooting, SAPConnect, inbound, TELNET, transaction failed, SCOT , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Bug Filed

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