Symptom
Customer wants to add another down payment in the sales order, but it's not possible due to the following error: "Down payment status: partially paid (Missing payment). Cannot change the billing plan".
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to change sales orders app
- Select the sales order and go to billing plan tab
- In the billing plan tab, try to add another down payment
- An error pops up
Cause
It's only possible to add a new down payment if the document is not cleared.
Resolution
It is possible to add more than one down payment but only before billing document clearing. Once you have cleared the document, there is no way to add anymore, you can only create a final F2 invoice.
See Also
Sales Order Processing with Customer Down Payment (BKJ)
Keywords
BKJ, down payments, down payment, sales order, VA02, billing plan, clearing, billing document, F2 , KBA , SD-BIL-IV-BP-2CL , Billing Plan (Public Cloud) , Problem