SAP Knowledge Base Article - Preview

3531300 - Recipient Role 'Responsible Team of Case' Does Not Work

Symptom

When using the recipient role 'responsible team of case' it triggers the error "No recipients Found" in autoflow for case entity.


Read more...

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Responsible team of case, No recipients Found, Autoflow , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.