SAP Knowledge Base Article - Public

3531341 - 2H 2024 Release Issue - User Name and User Role does not show correctly in Form Route Map for collaborative step

Symptom

After 2H 2024 Release, In Collaborative Route Steps, the user Role does not show up and the User name format is different on the Route Map when viewed on the PM Form.

Environment

SAP SuccessFactors Performance & Goals 2411

Reproducing the Issue

1. Go into Performance Inbox and open a PM form. On the form route map, notice that for single user route steps the Mouseover text and user names show correctly.



2. But for collaborative Steps, not that the usernames and roles do not show up as expected (Username does not show in bold and user roles do not show at all).

 

Resolution

This issue is scheduled to be fixed by the patch 2411p3 (05-Nov-24 Preview).

Keywords

SAP SuccessFactors, Performance & Goals, Route Map, User Roles, Display Inconsistency, 2H 2024, Collaborative step, KI-2411,  PMU-23399 , PTCH-45182  , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error

Product

SAP SuccessFactors Performance & Goals 2411