SAP Knowledge Base Article - Public

3531366 - 2H 2024 Release Issue - Missing Due Date in Performance Route Map when clicking the information icon.

Symptom

  • After the 2411 release, the due date is not visible when clicking the information icon in the performance route map.

Environment

Routing, Route Maps & Workflows

Reproducing the Issue

  1. Log into the system using a supporting account.
  2. Launch the form for any employee.
  3. Go to the route map listed on top of the form and click on the "i" icon of route map step. The due date is missing.
  4. Before the release due date appeared in "i" icon of route map step.

Cause

This is a Known error - Engineering have created a fix. 

Resolution

The solution has been fixed and will be released November 5th.

Workaround: The user can still see the due date information above the route step. 

Keywords

2411 release, PMU-23399, due date, role designation, performance route map, missing information, multiple owners, steps, SAP SuccessFactors Performance & Goals. , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Performance & Goals all versions