Symptom
Resource Calendar line shows double the total of the contributing lines.
Environment
SAP Business ByDesign
Reproducing the Issue
- Resource Management work center.
- Resource Search view.
- Show Availability.
- Navigate to the relevant lines.
You will see the Planned Hours are twice what is expected ie 4hrs instead of 2hrs (more obvious if changed to the 12 Weeks view as a small difference of 1 or 2 hours may be within rounding parameters).
Cause
Database Inconsistency.
Resolution
A Backend Correction is needed to correct this. Please log a case with Technical Support for this.
Please be aware that in this specific case where the entries are doubled there will generally not be any knock-on effects, and the only effect is to show double numbers in the Resource Calendar. There are though other cases where the issue appears similar but can have an affect on the Employee's Time & Labour Management. It is therefore recommended to bring this to our attention immediately on discovery.
Keywords
KBA , SRD-HR-RPM , Resource Pool Management , Problem