SAP Knowledge Base Article - Preview

3531553 - Crossboarding - An error occurred while saving the HRIS data using service layer

Symptom

  • An error is encountered during the crossboarding process for an internal hire.
  • The error message indicates an issue with the Pay Scale Level and Pay Scale Group: "An error occurred while saving the HRIS data using service layer: [jobInfo : Pay Scale Level ABC is not defined for Pay Scale Group 123]".


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2411

Keywords

Crossboarding, Pay Scale Level, Pay Scale Group, Error, Validation, HRIS Data, Service Layer, Recruiting, Onboarding, Manage Process Tasks, Restart Task, additional internal hire, ONB2SaveHRISDataImpl, An error occurred while saving the HRIS data using service layer, Enhanced Internal Hire. , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem

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