Symptom
- Auto Hire process in SAP SuccessFactors Recruiting fails with different error messages related to specific fields.
- Despite the errors, the hire is successfully completed via Manage Pending Hires (MPH) without any changes.
- The issue is observed in the 2H 2024 release.
Environment
- SAP SuccessFactors Recruiting
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Move an applicant through the hiring steps, including creating an offer approval.
- Move the applicant to the "hireable" status, which triggers Auto Hire.
- Refresh the page to see the failed message.
Cause
Some validations were introduced in the Automatic Hire process on 2H2024, so customer must ensure that the information is properly mapped to Employee Central during the process.
The Automatic Hire process may fail if:
- onChange rules are configured and setting invalid values to the fields;
- Values or properties of the required fields are being set by onInit rules, which will not trigger during Automatic Hire.
Resolution
Ensure that all business rules are valid, and the information is mapped in the entire process without the need of onInit rules. For example: required fields cannot be without a value during the Automatic Hire, otherwise it will fail and the employee will have to be processed via Manage Pending Hires.
See Also
- Enhancements to Automatic Hire and Manage Pending Hires - What's New Viewer
- Automatically Hire Applicants from Recruiting and Onboarding to Employee Central - What's New Viewer
- Automatic Hire - Setting Up and Maintaining SAP SuccessFactors Recruiting
Keywords
INC9843983, SAP SuccessFactors, Recruiting, Auto Hire, Error, MPH, Hireable Status, 2H 2024 Preview Release, hire, rules, failed hire , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Product Enhancement