SAP Knowledge Base Article - Public

3531816 - Document Summary Triggering - Onboarding 1.0

Symptom

The summary of documents displayed to the HR personnel after the onboardee has completed New Employee Step (NES) contains outdated versions of the documents.

The onboardee receives the current versions of the documents during the onboarding process, but the summary holds older versions due to lack of updates in the reference files.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

This issue happens due to the lack of updates in reference files.

Resolution

The Document Summary is generated only after the NES step of Onboarding. It is not possible to update the Document Summary after the candidate's hiring is completed.

Keywords

Onboarding, Document Summary, New Employee Step, NES, outdated versions, SAP SuccessFactors, HR personnel. , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions