Symptom
When importing objectives to Goal Management, the Rating Scale does not appear in the Metric Lookup Table.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Proxy with affected employee
- Access “Import performance objectives”.
- Import the CSV file.
- After importing, access to Goal Management.
- When we check the Goal/Objectives that was recently created, the Rating Scale in the metric lookup table does not appear.
Cause
This is an expected system behavior
Resolution
If customer think the possibility of having this feature in the system would be useful on your business, we strongly suggest you to share your ideas via Influence Portal for our Product Management team to review it and rest assured they would get back to you with a suitable update.
Please, verify the SAP Documentation 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products, in this KBA you can check more details on how to open an implementation request for the product.
Keywords
MLT, Metric, Lookup, Table, Rating, Scale, Rating Scale, Missing, Not Appearing, Not, Appears, Showing, Import, Goal, Objective. , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem