Symptom
Despite possessing the necessary permissions, the Manage Users option is not available in the instance.
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Login to the instance.
- In Action Search, search for "Manage users".
Cause
The instance is EC-enabled.
Resolution
- Unfortunately, the behavior you are experiencing is expected as Manage Users is not a feature available in EC-enabled instances due to the effective dating aspect of Employee Central.
- Use "Import Employee Data" to update existing user data (UDF) or to create a new user.
See Also
Keywords
Manage Users, EC-enabled, instance, permissions, Import Employee Data, update, user data, UDF, create new user. , KBA , LOD-SF-PLT-MNG , Manage user Issues , How To
Product
SAP SuccessFactors Employee Central all versions