SAP Knowledge Base Article - Public

3531855 - Unavailability of Manage Users Option in EC-Enabled Instances

Symptom

Despite possessing the necessary permissions, the Manage Users option is not available in the instance.

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Login to the instance.
  2. In Action Search, search for "Manage users".

Cause

The instance is EC-enabled.

Resolution

  1. Unfortunately, the behavior you are experiencing is expected as Manage Users is not a feature available in EC-enabled instances due to the effective dating aspect of Employee Central. 
  2. Use "Import Employee Data" to update existing user data (UDF) or to create a new user.

See Also

Keywords

Manage Users, EC-enabled, instance, permissions, Import Employee Data, update, user data, UDF, create new user. , KBA , LOD-SF-PLT-MNG , Manage user Issues , How To

Product

SAP SuccessFactors Employee Central all versions