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3531897 - InfoCube 0SM_ESRSG already contains open APO request

Symptom

  • An issue with the extractors being unavailable to write into InfoCube 0SM_ESRG in the SAP Solution Manager system was reported.
  • Error Text: Other write error; InfoCube 0SM_ESRSG already contains open APO request APO_********; see long text.
  • The resolution from 2771954 suggests disabling the extractor Custom Code: CCLM Reporting - iCI Dashboards as it is obsolete, but it is unclear if this applies to all extractors or only the Custom Code: CCLM Reporting - iCI Dashboards extractor.
  • Other affected extractors include:
    -SAP KPI4 - Emergency Changes  
    -SAP KPI6 -Failed Changes
    -SAP KPI9 - CPU
    -SAP KPI10 - Data Volume Managment 
    -SAP Generic MAI Data 
    -Business Process Analytics KPI 
    -Custom Code Footprint 


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Environment

SAP Solution Manager 7.2 SP12 and above

Product

SAP Solution Manager all versions

Keywords

Extractor Issue, 0SM_ESRG, Unavailability, SAP Solution Manager, System, Error Text, Other write error, InfoCube, APO request, Resolution, 2771954, Disable, Extractors, Obsolete, Custom Code, CCLM Reporting, iCI Dashboards, SAP KPI6, Failed Changes, SAP KPI9, CPU, SAP KPI10. , KBA , SV-SMG-MP , KPI Measurement Platform , SV-SCS-DVM , Data Volume Management (Cloud) , SV-SMG-CCM , Custom Code Management , SV-SMG-DVM , Data Volume Management , SV-SCS-CCM , Custom Code Analytics , Problem

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