Symptom
"Access to the path specified by the connection is not permitted. Contact your administrator" error happens when trying to create a connection to File Server in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud 2024.15.16
- Linux for cloud agent
Reproducing the Issue
Cause
This error is caused by missing configuration for Tomcat Java options.
Resolution
In Linux, please go to bin in the Tomcat and great a setenv.sh and copy this in:
#!/bin/sh
CATALINA_OPTS="-DSAP_CLOUD_AGENT_FILE_SERVER_WHITELIST_PATH=/opt/XXX/whitelist.txt -DSAP_CLOUD_AGENT_FILE_SERVER_EXPORT_WHITELIST_PATH=/opt/XXX/whitelist.txt"
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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