3532189 - Emojis / Emoticons Not Available in Surveys and Being Displayed as "#"

You are trying to include in your survey answers/options emoticons/emojis. However when seeing actual survey you only see characters like #.

SAP Cloud for Customer

1. Go to the Surveys work center.
2. Select the Surveys view.
3. Open Survey ABC (where ABC is the ID of a survey you are trying to include emojis/emoticons.
4. Click in the Simulate button.
5. Instead of seeing your emojis/emoticons you see characters like #.

Per current infrastructure of surveys this is not possible to achieve. 

This is a new requirement. If the feature/functionality is required urgently, please refer to KBA ##3475641 - Functionality Currently not Available.

There is already an ongoing discussion in Customer Influence Session in this link. You may join the discussion there and provide your comments/votes to our Product Managers.

Survey, Simulation, Emoji, Emojis, Emoticon, Emoticons, Smile, Not, Available, Work, Working, # , KBA , LOD-CRM-LM , Lead Management , Product Enhancement