SAP Knowledge Base Article - Preview

3532241 - Tokens [[USER_FIRSTNAME]] and [[USER_LASTNAME]] are not resolving

Symptom

When referring a candidate on an Internal Career site powered by Career Site Builder the tokens [[USER_FIRSTNAME]] and [[USER_LASTNAME]] are not resolving in any status triggered emails.


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Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Product

SAP SuccessFactors HCM Core 2405

Keywords

KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem

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