SAP Knowledge Base Article - Public

3532270 - Unable to Add Banner and Custom Tiles to Custom Page in SAP SuccessFactors Learning H2 2024

Symptom

  • In SAP SuccessFactors Learning H2 2024, the functionality to add a banner and custom tiles to a custom page is not available.
  • Custom pages can be created and titled, but banners and custom tiles cannot be added.
  • This issue is encountered when attempting to create unique custom pages with banners and custom sections tailored to learners' needs.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in to the SAP SuccessFactors Learning administration.
  2. Navigate to system administration.
  3. Proceed to application administration.
  4. Access custom pages.

Cause

  • In the previous version of SAP SuccessFactors Learning, there was no option to create custom pages integrated with the new Learning home page.
  • Learners could only view the custom pages, created through the Landing Page Settings page, in the new Learning experience.

Resolution

Note: Banners and custom cards cannot be created in the Custom Page experience. Instead, they are created within their respective experiences in the Learning Administration tool.

https://help.sap.com/docs/SAP_SUCCESSFACTORS_RELEASE_INFORMATION/8e0d540f96474717bbf18df51e54e522/9b116d9c47e942c3ad78707c8e4800cb.html?locale=en-US

Depending on the active period, the status of cards and banners, and the organizations or user groups to which learners belong, they can view the following content on a custom page:

   - the top 5 banners

   - the top 8 cards in each section

Keywords

SAP SuccessFactors Learning, H2 2024, custom pages, banners, custom tiles, Learning home page, System Administration, Application Administration, Custom Pages, Learning Administration tool. LRN-152446  , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors Learning all versions