Symptom
- An issue arises when an approver attaches a document during the approval process in the Purchase Requisition Processing function of SAP S/4HANA Cloud Public Edition.
- The Purchase Requisition (PR) requestor is unable to view the attachment added by the approver.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create purchase requisition with active approval
- Upload attachment as approver via 'My Inbox' app
- Check purchase requisition via 'My Purchase Requisition'/'Manage Purchase Requisition'/'Create Purchase Requisition - Advance' app.
- No attachment found.
Cause
The attachments added by the approver during the approval process are stored only in the work item from the current step in the approval process.
Resolution
Such attachments cannot be found in the documents (PO/PR/CTR) as per system design
See Also
Refer to the following related Knowledge Base Articles:
- 3336614 - Header attachments in My inbox purchase requisition Overall Release
- 2490993 - How to check attachment in purchase requisition
- 3050676 - Can't preview the header attachments in Create PR Advanced App and Create PO Advanced App
Keywords
SAP S/4HANA Cloud Public Edition, Purchase Requisition Processing, approver attachment, PR requestor, view attachment, approval process, work item, investigation, In Purchase order attachment missing, In purchase requisition attachment is missing, contract attachment is missing , KBA , MM-PUR-REQ , Purchase Requisitions , Problem