SAP Knowledge Base Article - Public

3532283 - Inability to View Approver's Attachment in Purchase Requisition

Symptom

  • An issue arises when an approver attaches a document during the approval process in the Purchase Requisition Processing function of SAP S/4HANA Cloud Public Edition.
  • The Purchase Requisition (PR) requestor is unable to view the attachment added by the approver.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create purchase requisition with active approval
  2. Upload attachment as approver via 'My Inbox' app
  3. Check purchase requisition via 'My Purchase Requisition'/'Manage Purchase Requisition'/'Create Purchase Requisition - Advance' app.
  4. No attachment found.

Cause

The attachments added by the approver during the approval process are stored only in the work item from the current step in the approval process.

Resolution

Such attachments cannot be found in the documents (PO/PR/CTR) as per system design

See Also

Refer to the following related Knowledge Base Articles:

  • 3336614 - Header attachments in My inbox purchase requisition Overall Release
  • 2490993 - How to check attachment in purchase requisition
  • 3050676 - Can't preview the header attachments in Create PR Advanced App and Create PO Advanced App

Keywords

SAP S/4HANA Cloud Public Edition, Purchase Requisition Processing, approver attachment, PR requestor, view attachment, approval process, work item, investigation, In Purchase order attachment missing, In purchase requisition attachment is missing, contract attachment is missing , KBA , MM-PUR-REQ , Purchase Requisitions , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions