SAP Knowledge Base Article - Public

3532347 - Current design and restrictions with Time Statement Forms

Symptom

Time Statement Form is provided with 2H 2024 release. 

This KBA lists the current restrictions of Time Statement Form. 

  1. Recorded Start Time, Recorded End Time, Recorded Hours, Planned Start Time, Planned End Time, Planned Hours, Absence Hours, etc come as blank even after you have done all the configurations in Time Statement Configuration, Template, and Template Mapping.
  2. The order of cross midnight recording segments are not as expected.
  3. Time Accounts show no unit and the decimal part or minutes are rounded off.
  4. Week in the period always starts from Sunday.
  5. All available time accounts are displayed.
  6. Non-working day always displays.
  7. Blank Shift Classification when temporary work schedule is assigned.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP SuccessFactors Time Tracking

Resolution

  1. Recorded Start Time, Recorded End Time, Recorded Hours, Planned Start Time, Planned End Time, Planned Hours, Absence Hours, etc come as blank even after you have done all the configurations in Time Statement Configuration, Template, and Template Mapping.
     
    Please ensure the View Planned Working Time permission under Time Management User Permission is granted with Target Population including the target user you are generating Time Statement Form for.
     
  2. The order of cross midnight recording segments are not as expected.
    In cross midnight scenario, where there are multiple time segments, like 23:21-23:45, and 00:15(+1)-02:00(+1), the second segment shows on top of the first segment in Time Statement Form.
  3. Time Accounts show no unit and the decimal part or minutes are rounded off.
    This is planned to be improved with 2411p4 Nov 12 for Preview instances, and with 2411 release on Nov 15 for Production instances.
    The part after the decimal point or the minutes will be discarded in Time Statement Form, and unit is not shown now.

    After the improvement, the time account balance will all be converted into decimal number without decimal part truncated. 
    For example in below Working Time Balance account, the remaining balance is 18 hours 13 minutes, and it will be converted into 18.22 (13/60 = 0.22) when displaying in Time Statement Form.

    Currently unit is still not displayed, and we tentatively plan to support the unit for time accounts in 1H 2025 release.
    You may also notice difference in Time Account balance between Administer Time and Time Statement Form. For example, like below.

    This is expected. Because Administer Time only does rounding down, while Time Statement Form carries out rounding up or down depending on whether the 3rd decimal number is greater than 4 or not.
  4. Week in the period always starts from Sunday.
    Currently for weekly period time sheets, the week period always starts from Sunday, regardless of how the first day of your weekly time sheet is defined.
  5. All available time accounts are displayed.
    Currently all the available time accounts will be displayed, without capability to hide or filter or sort.
  6. Non-working day always displays.
    Non working day will always display in Time Statement Form even when there is no recording on this date.
  7. Blank Shift Classification when temporary work schedule is assigned.
    The Shift Classification may come as blank when there is temporary work schedule change assigned.
    This currently is listed as our improvement planned with 1H 2025, because technically it is needed to wait for the improvement to be done on Planned Working Time API first. 
    KBA 3533661 - Blank Shift Classification in Time Statement Form when temporary work schedule change is applied has more details.

It is totally understandable that there are nice ideas how our Time Statement Form can be improved. 
Please raise your valuable idea or vote for existing idea as per KBA 2090228. The more votes, the higher possibility of improvement.

See Also

Blog Post Time Statements: Empowering Employees to Stay Informed!

KBA  - SAP SuccessFactors Time Tracking and SAP SuccessFactors EC Time Sheet Release FAQ - Second Half 2024 (2H 2024)

KBA 470319 - Known Issue In Time Forms And The Fix Timelines

Keywords

TIM-43967, TIM-47718, time, tracking, statement, statements, form, document, template, mapping, report, 2H, 2024, 2411, forms, 2H2024, sheet, attendance, recording, account, key, fact, STORY_2411 , KBA , LOD-SF-TTR , Time Tracking , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions

Attachments

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