3532347 - Current design and restrictions with Time Statement Forms

Time Statement Form is provided with 2H 2024 release. 

This KBA lists the current restrictions of Time Statement Form. 

1. Week in the period always starts from Sunday.
2. Recorded Start Time, Recorded End Time, Recorded Hours, Planned Start Time, Planned End Time, Planned Hours, Absence Hours, etc come as blank even after you have done all the configurations in Time Statement Configuration, Template, and Template Mapping.
3. Planned Working Time, Planned Start Time, Planned End Time show as blank for a day that has only recordings with Extra Category Time Types.
   Planned Working Time, Planned Start Time, Planned End Time show up properly for other days.
4. The order of cross midnight recording segments are not as expected.
5. Unit is wrong or missing for time recordings in time statement form.
6. Time Accounts show no unit and the time account balance in format of HH:MM is converted to decimal number in Time Statement Form.
7. Time Account balance shows different between Administer Time and Time Statement Form.
8. All available time accounts are displayed.
9. Non-working day always displays.
10. Is it possible to disable the Send Email button in Time Statement Form ?
11. To which email address can we send the Time Statement Form ?
12. Is it possible to change the text in the popup when Send Email ?
13. The generated PDF file for the time statement form does not repeat the table header when the table is more than one page.
14. Is it possible to change the content of the email notification generated by pressing the Send Email button ?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

SAP SuccessFactors Time Tracking

1. Week in the period always starts from Sunday.
   Currently for weekly period time sheets, the week period always starts from Sunday, regardless of how the first day of your weekly time sheet is defined.
   
2. Recorded Start Time, Recorded End Time, Recorded Hours, Planned Start Time, Planned End Time, Planned Hours, Absence Hours, etc come as blank even after you have done all the configurations in Time Statement Configuration, Template, and Template Mapping.
    
   Please ensure the View Planned Working Time permission under Time Management User Permission is granted with Target Population including the target user you are generating Time Statement Form for.
    
3. Planned Working Time, Planned Start Time, Planned End Time show as blank for a day that has only recordings with Extra Category Time Types.
   Planned Working Time, Planned Start Time, Planned End Time show up properly for other days.
   
   This is current design. If a day is recorded only with Extra type time recordings, then this day is considered as a day without actual attendance recording, so the information of Planned Working Time, Planned Start Time and Planned End Time will not be returned.
   But we currently plan to improve this design with 1H 2025, so that after 1H 2025, the Planned Working Time, Planned Start Time and Planned End Time will all be returned even for a day with only Extra type time recordings.
4. The order of cross midnight recording segments are not as expected.
   In cross midnight scenario, where there are multiple time segments, like 23:21-23:45, and 00:15(+1)-02:00(+1), the second segment shows on top of the first segment in Time Statement Form.
   
5. Unit is wrong or missing for time recordings in time statement form.
   As of 1H 2025, Time Type Unit and Time Account Unit placeholders are supported as documented in Enhancements in Time Statement Generation. But please pay attention, these two new placeholders are for time account balances only, not for time recordings.
   For details, please for 3601188 - Time Type Unit Placeholder shows wrong unit or missing for time recordings .
6. Time Accounts show no unit and the time account balance in format of HH:MM is converted to decimal number in Time Statement Form.
   Currently unit is still not displayed, and we tentatively plan to support the unit for time accounts in 1H 2025 release.
   And the time account balance will all be converted into decimal number even when the unit is Hours and Minutes.
   For example in below Working Time Balance account, the remaining balance is 18 hours 13 minutes, and it will be converted into 18.22 (13/60 = 0.22) when displaying in Time Statement Form.
   
   This will be improved with 1H 2025 release, where two unit place holders for time type and time account type are provided.. Please refer to WNV Enhancements in Time Statement Generation .
7. Time Account balance shows different between Administer Time and Time Statement Form.
   You may notice difference in Time Account balance between Administer Time and Time Statement Form. For example, like below.
   
   This is expected. Because Administer Time only does rounding down, while Time Statement Form carries out rounding up or down depending on whether the 3rd decimal number is greater than 4 or not.
8. All available time accounts are displayed.
   Currently all the available time accounts will be displayed, without capability to hide or filter or sort.
9. Non-working day always displays.
   Non working day will always display in Time Statement Form even when there is no recording on this date.
   
10. Is it possible to disable the Send Email button in Time Statement Form ?
    No, it is not possible.
11. To which email address can we send the Time Statement Form ?
    It will always send the time statement form to the Primary Email Address of the employee's People Profile.
    There is no option to change to an expected email address when sending email.
12. Is it possible to change the text in the popup when Send Email ?
    
    Yes.
    This text is defined with text label of TIME_MANAGEMENT_DOCUMENT_GENERATION_TIME_STATEMENT_EMAIL_BODY_TEXT .
    You can change it to your expected text label as per details in KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors 
    Please pay attention to the parameters like \{0\} when editing the text label. 
13. The generated PDF file for the time statement form does not repeat the table header when the table is more than one page. 
    The table will be cut in the middle when the table has to cross pages. 
    
    Can we split up the table and repeat the header on the 2nd page  ?No. This symptom is not time statement form specific. 
    Document Generation in EC displays the entire table in the PDF file generated, even when the table continues to the 2nd page.
    
14. Is it possible to change the content of the email notification generated by pressing the Send Email button ?
    No. The content in the email notification is predefined, and currently there is no configuration possible to manipulate the email notification content.

It is totally understandable that there are nice ideas how our Time Statement Form can be improved. 
Please raise your valuable idea or vote for existing idea as per KBA 2090228. The more votes, the higher possibility of improvement.

Blog Post Time Statements: Empowering Employees to Stay Informed!

KBA 3522883 - SAP SuccessFactors Time Tracking and SAP SuccessFactors EC Time Sheet Release FAQ - Second Half 2024 (2H 2024)

KBA 470319 - Known Issue In Time Forms And The Fix Timelines

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SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions