3532376 - Application error while submitting ROOE Rehire Data Review with Dependent Information - Onboarding

Application error occurs while submitting Rehire Data Review with Dependent Information for Rehire on Old Employment candidate.

SAP SuccessFactors Onboarding

1. Start Rehire verification for ROOE candidate
2. Continue to fill the details with Dependent Information
3. Submit the step
4. Application error occurred

The check tool fix (EmptyOrDuplicatePersonUUID) for not having duplicate personUUIDs was run, post which a unique constraint was added to the PER_PERSON table which never existed before. 

This issue is specific only to the second rehire check, and only for Rehire on Old Employment.

• (For SAP Support only) Backend log: [301]: unique constraint violated: Table(PER_PERSON), Index(UC_PER_PERSON_UUID_KEY)

The code fix is planned to be deployed on the 1H 2025 release.

Release dates can be found on SAP SuccessFactors Product Release & Road Map Information.

• Workaround:

Remove the Dependent Information added for the rehire user during Rehire Data Review step before submitting, then add the information back later.

SAP, SuccessFactors, Onboarding, Rehire on Old Employment, ROOE, rehire verification, Rehire Data Review, application error, Dependent Information, OBX-35876 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem