SAP Knowledge Base Article - Preview

3532555 - Issue with "Evaluate Eligibility Based on Benefit Master Data Change" Job Not Processing Inactive Retirees in SAP SuccessFactors Employee Central

Symptom

  • The "Evaluate Eligibility Based on Benefit Master Data Change" job is not picking up inactive retirees properly.
  • The issue occurs when trying to update the enrollment record for a specific benefit for a retiree.
  • The job does not pick up any records according to the Execution Manager, even when a new timeslice for a rate change is saved and the job is run for the benefit and user.


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Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits Functionality

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

 Evaluate Eligibility, Benefit Master Data Change, job, inactive retirees, enrollment record, Execution Manager, rate chart, time slice. , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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