SAP Knowledge Base Article - Preview

3532567 - IAS Sync Job Fails with 404, Response: Page not found for groups and users in SAP SuccessFactors Incentive Management

Symptom

  • Bottom up (IM to IAS) Sync jobs in IAS fails with errors
  • Error message: "HTTP operation failed invoking https://ZZZZ.app.commissions.cloud.sap/usersvc/admin/services/scim/v2/Groups/AAAA%BBBB/CCCC with statusCode: 404, Response: Page not found."


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Environment

SAP SuccessFactors Sales Performance Management

    • Incentive Management on Legacy HANA
    • Incentive Management on Hyperscalers
    • Embedded Analytics
    • IAS

Product

SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0

Keywords

IAS, EA, IPS, Bottom up Sync, Sync, Groups, Group Name, API, Incentive Management, IM, User, Sync Jobs, HTTP Operation, Failed, StatusCode: 404, Page Not Found , KBA , CEC-SAL-EA , Embedded Analytics , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , How To

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