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SAP Knowledge Base Article - PublicSymptom
The android tablet model does not allow to enable face ID recognition.
Environment
SAP Cloud for Customer.
Resolution
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Feature not supported.
Face ID recognition is supported only for IOS. It cannot be enabled for Android and Windows.
See Also
3038035 - Limitations for Attachments in Cloud for Customer Mobile Application
https://itsm.services.sap/now/nav/ui/classic/params/target/kb_view.do%3Fsysparm_article%3DKB0832064
Keywords
Face ID, recognition, IOS, windows, android, activation. , KBA , AP-RC-MOB-UIF , Responsive UI , AP-RC-UIF , C4C UI Framework , Problem
Product
SAP Cloud for Customer core applications 2408
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