Symptom
It is not possible to edit the price component Freight on a Sales Order document, even though the Delivery Status is still In Process.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Sales Orders workcenter.
- Go to the Sales Orders view.
- Search for the ID ABC (ABC represents the ID of the relevant Sales Order).
- Click on Edit.
- Click on View All.
- Go to the Pricing and Invoicing tab.
The Freight field is read-only, even though the Outbound Delivery is Not Released yet.
Cause
Every time an Outbound Delivery is Released and then the Undo Release action is performed (or the delivery is canceled), the Freight field in the Pricing and Invoicing tab on the Sales Order keeps read-only.
Therefore, the field is not editable.
Resolution
This is the expected system behavior.
As a workaround, it is possible to perform a dummy change to make the Freight field editable again (such as changing the Pricing Date on the Pricing and Invoicing tab on the Sales Order).
To do that, perform the following steps:
- Open Sales Order ABC.
- Go to the Pricing and Invoicing tab.
- Change the pricing date for any other date.
- Click on Save. (Then it can be changed back if wanted).
See Also
KBA 1381358 - Cancel Outbound Delivery
Keywords
freight, sales order, price component, pricing, not editable, grayed out, outbound delivery, undo release, byd , KBA , AP-SLO , Sales Order Processing , How To