Symptom
- The metadata API file in the SAML configuration of SAP Field Service Management shows an old URL begiinning with '[CLUSTER].coresuite'.
- The metadata file contains multiple location URLs with two different clusters 'us' and 'eu'.
- The entityID still has the old domain 'auth.coresuite'.
- An error 'This site can’t be reached' is encountered when attempting to retrieve the metadata of the tenant using the URL pattern provided in the SAP documentation.
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Environment
SAP Field Service Management
Product
SAP Field Service Management all versions
Keywords
metadata, api, url, eu.fsm.cloud.sap , KBA , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM-API , FSM API , Problem
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