SAP Knowledge Base Article - Preview

3532775 - Case has been cancelled before investigation

Symptom

The case was cancelled by the customer without a proposed resolution.


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Environment

SAP SuccessFactors Incentive Management

Product

SAP SuccessFactors Incentive Management 2024

Keywords

Cancelled, case, resolution, closed, customer closed, case closure. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , CEC-SAL-APE , SuccessFactors Agent Performance Management , CEC-SAL-WFL , Advanced Workflow , How To

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