Symptom
The "Issue Output to" option in the billing document screen of Change Billing Documents app (VF02) or Display Billing Documents app (VF03) is greyed out, preventing from downloading the invoice form.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Change Billing Documents app (VF02) or Display Billing Documents app (VF03)
- 'Issue Output to' under menu 'Billing Document' is greyed out
Cause
If new output management is used in SAP S/4HANA Cloud Public Edition system, the 'Issue Output To' is greyed out.
Resolution
To check and perform print preview in new output management, please enter into document and select Goto -> Header -> Output.
Keywords
Issue Output to, disabled, greyed out, output management, print preview , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem