SAP Knowledge Base Article - Preview

3532861 - The Owner is not correctly determined in Lead

Symptom

When the user creates a Lead from the Account, the field "Owner" and "Owner (Sales)" is always automatically filled with the current user. However, as per configured in party determination in the Lead, the Owner should be automatically filled with employee responsible from the account team.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Owner Sales, Owner - Sales, determines, determining , KBA , LOD-CRM-LM , Lead Management , Problem

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