SAP Knowledge Base Article - Public

3532959 - Remove Overdue Completed Home Page Cards for Compensation

Symptom

Users have Compensation Planning Review Task cards reminder in For You Today at Home Page even if the Compensation Planning is Completed.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**  

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Navigate to Home Page
  2. In 'For You Today', Compensation Planning Cards are displaying.

Resolution

Remove the Cards Via Provisioning job

Note: As a customer, you do not have access to Provisioning. Please engage a Certified Partner or SuccessFactors Product Support to implement the fix.

The below steps will run 'Migrate To-Do Entry' Provisioning job to sync and correct To-Do cards. 

  1. Go to Provisioning for the affected instance.
  2. Go to Scheduled Jobs
  3. Create a new Job of type "Migrate To-Do Entries to Card Service"
    1. Choose any admin user as Job Owner.
    2. Select Action as "Remove from Card Service".
    3. Select processing source as "Refresh To-Do Category".
    4. Select To-Do Category as "Reward Results" for Compensation planning to-do tile. 
      Remove Job.png
    5. Save and Run the job.
    6. Go to Monitor Jobs
    7. Check the job run status and wait for it to Complete.

See Also

Deleting Cards from Employees' Home Pages | SAP Help Portal

Keywords

success factors, SF, SFSF, CMP, Compensation, VRP, Variable Pay, For you today, To-Do cards, Migrate To-Do Entries to Card Service, Completed Cards, Compensation Planning, Home Page, Home Page Reminder, Reward Results, Remove Card Service, Overdue Cards, Compensation Cards, Worksheet Cards, Reminder Cards , KBA , LOD-SF-CMP-POD , Home Page, Pods and Portlets, To Do List , How To

Product

SAP SuccessFactors Compensation all versions

Attachments

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