Symptom
Users have Compensation Planning Review Task cards reminder in For You Today at Home Page even if the Compensation Planning is Completed.
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Reproducing the Issue
- Navigate to Home Page
- In 'For You Today', Compensation Planning Cards are displaying.
Resolution
Remove the Cards Via Provisioning job
Note: As a customer, you do not have access to Provisioning. Please engage a Certified Partner or SuccessFactors Product Support to implement the fix.
The below steps will run 'Migrate To-Do Entry' Provisioning job to sync and correct To-Do cards.
- Go to Provisioning for the affected instance.
- Go to Scheduled Jobs
- Create a new Job of type "Migrate To-Do Entries to Card Service"
- Choose any admin user as Job Owner.
- Select Action as "Remove from Card Service".
- Select processing source as "Refresh To-Do Category".
- Select To-Do Category as "Reward Results" for Compensation planning to-do tile.
- Save and Run the job.
- Go to Monitor Jobs
- Check the job run status and wait for it to Complete.
See Also
Keywords
success factors, SF, SFSF, CMP, Compensation, VRP, Variable Pay, For you today, To-Do cards, Migrate To-Do Entries to Card Service, Completed Cards, Compensation Planning, Home Page, Home Page Reminder, Reward Results, Remove Card Service, Overdue Cards, Compensation Cards, Worksheet Cards, Reminder Cards , KBA , LOD-SF-CMP-POD , Home Page, Pods and Portlets, To Do List , How To
Product
Attachments
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