Symptom
The localized labels for the home page 360 For You Today cards are not reflected immediately after changing the environment language setting.
Environment
SAP SuccessFactors 360 Multi-Rater
Reproducing the Issue
- Launch 360 Multi-Rater form.
- Change the language setting of the user.
- Check the content displayed on the To-Do card.
- The locale translation is not reflected immediately.
- Refresh the page or switch the language setting multiple times.
- The localized labels are now displayed correctly on the To-Do card.
Cause
Currently, this is an expected behavior of 360 To-do card (Complete 360 Evaluation, Complete Your 360 Evaluation).
The home page card feature for 360 To-do card is event-based. The translation action of the To-Do card is triggered in the back-end after the user changes the language. The localized labels of the To-Do card are then synced into the To-Do table in database (taking at most a few minutes). Once the translation sync process is complete, the localized To-Do card is displayed when the user refreshes the browser.
Resolution
Please wait for a while or try refreshing the page several times. The sync issue will resolve by itself.
See Also
Keywords
360, home page, To-Do Card, Locale Translation, Language, Refresh, Complete 360 Evaluation, Complete Your 360 Evaluation , KBA , LOD-SF-MTR-POD , Home Page, Pods and Portlets, To Do List , Problem