SAP Knowledge Base Article - Preview

3533064 - Cannot Create Calls Using The Phone Calls Entity

Symptom

Unable to add Phone Calls.


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2 

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Phone calls, Digital Selling Workspace, Create calls , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , CEC-CRM-DSW , Digital Selling workspace for SAP Sales/Service Cloud , Problem

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