Symptom
Unable to find My Network in App list.
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
SAP Sales Cloud Version 2
Reproducing the Issue
- Click on Profile Icon from top right.
- Click on Settings.
- Search for Role.
- Open any Role in detailed view.
Issue: Unable to find My Network from Applist to disable it.
Cause
Since My Network is used in accounts for the engagements of different users, it is named accordingly.
Resolution
The App name to disable My Network app is - "sap.crm.accountengagementservice.uiapp.account".
Keywords
My Network; Accountengangement; Disable App , KBA , CEC-CRM-REL , Relationship Manager for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions