SAP Knowledge Base Article - Public

3533124 - How To Disable My Network App

Symptom

Unable to find My Network in App list.

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

SAP Sales Cloud Version 2 

Reproducing the Issue

  1. Click on Profile Icon from top right.
  2. Click on Settings.
  3. Search for Role.
  4. Open any Role in detailed view.

Issue: Unable to find My Network from Applist to disable it.

Cause

Since My Network is used in accounts for the engagements of different users, it is named accordingly.

Resolution

The App name to disable My Network app is - "sap.crm.accountengagementservice.uiapp.account". 

Keywords

My Network; Accountengangement; Disable App , KBA , CEC-CRM-REL , Relationship Manager for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions