SAP Knowledge Base Article - Public

3533247 - Quote table actions missing after a Deploy / Send changes

Symptom

After deploying Quote tables via Deploy/Send changes feature in CPQ application, quote table actions are not available.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

There is no way to recreate the issue, steps to view the issue after occurrence are below:

  1. Go to setup
  2. Open quotes tab
  3. Enter quote tables
  4. Edit the problematic quote table
  5. Go to the 'Actions' tab
  6. Notice there are no row for actions nor cell events.

Cause

Data corrupted in deployment due to Database inconsistency.

Resolution

Create a case to CPQ support team with explicit approval to modify database from tenant so issue can be corrected.

Keywords

cpq, deploy, send, quote, table, actions, copy, missing , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2024