SAP Knowledge Base Article - Public

3533384 - ILX/New Learning Home Page - Branding/Logo for Sites not displaying as expected

Symptom

When testing the ILX/New Learning Experience with Sites for external users, the theme/branding/logo does display unless utilizing the legacy view.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as a user with an external shopping account.
  2. Switch on the new learning experience.
  3. Observe that the design on the top of the page does not follow branding

Cause

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

Keywords

SAP SuccessFactors Learning, external shopping account, new learning experience, display issue,design, logo, sites, , KBA , LOD-SF-LMS-EXT , Sites and External Users , Bug Filed

Product

SAP SuccessFactors Learning 2411