SAP Knowledge Base Article - Public

3533386 - Error [COE0019]The To-Do task couldn’t be fetched during Offboarding Activities in SAP SuccessFactors Onboarding

Symptom

During the initiation of the task employee data review for offboarding, an error message appears: [COE0019]The To-Do task couldn’t be fetched. Check for any errors that might have occurred during the creation of the To-Do task.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to the Offboarding Dashboard
  2. Click on the start button of the Employer Data Review step
  3. The error message will be displayed

Cause

One of the possible reasons for the error is the miss configuration in the rule ONB2_OFB_Program_Task_Selection

Resolution

Correct the rule logic and restart the task via BPE.

See Also

Keywords

Offboarding, Error [COE0019], To-Do task, BPE error, OFFBOARDING2_OFB_TEAM_MEMBERS, processId, SAP SuccessFactors Onboarding, Offboarding Activities , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions