3533397 - Remove Compliance Card from Homepage of Hired Employees - Onboarding

• Compliance Forms card is appearing from the employee's Home Page
• An employee is receiving overdue notification emails despite tasks having been completed offline on paper.

SuccessFactors Onboarding

1. Proxy as the affected employee.
2. In the homepage under the "For You Today" section, locate the "Your Compliance Forms" tile - "Complete Section 1 of Form I-9" is seen
3. In the homepage under "To-Do" items, locate "Complete and Sign Form I-9" is seen as well

This task has been completed offline and not from the SF, hence these tasks are left pending.

Note: This can only be done if this task has been completed offline and needs to cancel this task.

To remove to do entry:

• Cancel all the tasks from Manage Data > Compliance Process and Compliance Process Task

To remove Home Page Card

• Please raise a support ticket. Support to raise a script given with customer approval

• How to close Compliance and I-9 tasks for terminated users - Onboarding
• Remove Compliance Tasks for Terminated employees from the Manager's Home page - Onboarding

SAP SuccessFactors Onboarding, I-9 task, overdue notification emails, task removal, Compliance Process Task, Compliance Process, I-9 User Data, homepage, to-do list, obx, compliance, home page, employees, script , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem