SAP Knowledge Base Article - Public

3533668 - How To Set The Timer To Automatically Sign Out All Idle Users After a Defined Period Of Inactivity.

Symptom

This KBA explains how to set the timer to automatically sign out all idle users after a defined period of inactivity.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Sales Cloud and SAP Service Cloud Version 2, SAP Sales Cloud Version 2.
  
 
  
  

Resolution

  1. Go to Settings.
  2. System Preferences.
  3. Click on Appearance and Behavior.
  4. Click on Behavior.
  5. you can see "Inactive users will be automatically logged off after".
  6. You can maintain the timer here as per your preference.
  
  
  
  

 

Keywords

Timeout , Idle, User logout. , KBA , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0