Symptom
You have created a purchase order and sent to supplier. However system creates a process communication error.
- Purchase Order cannot create a Supplier Invoice Request
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center
- Go to Purchase Orders view
- Select the relevant Purchase Order and select Edit button
- Go to Document Flow tab
- You can see the Process Communication error
Or
- You can go to Application and User Management work center
- Go to Process Communication Errors view
- Select Open errors with Cases
Cause
Purchase order item is assigned to account assignment type ABC. However in business configuration work center under account assignment types activity, Supplier Invoice Request is not maintained. Hence the process communication error created.
Resolution
You can follow the below steps to fix the error.
- Go to Business Configuration work center
- Go to Implementation Projects and select Open Activity List
- Navigate to Fine Tune Activity and search for activity Account Assignment Types
- Click on Maintain Account Assignment Types
- Select Account Assignment Type ABC
- Select the tab, Assignment to Business Transactions
- Select Add Row and enter 128 - Supplier Invoice Request
- Select Save and Close
Once the account assignment type is maintained, you can report a case to SAP and request to restart the process communication errors.
Keywords
KBA , SRD-SRM-SI , Supplier Invoicing , Problem