Symptom
When trying to land from C4C into CPQ, page get stuck with "Initializing Quote" message without any error messages appearing in Developer Console or Event Log.
Environment
SAP SALES CLOUD CPQ Integrated with SAP Cloud for Customers
Reproducing the Issue
- Open an Opportunity in C4C
- Try to open a Quote, that will redirect to CPQ
- Initializing Quote Message is displayed and quote is not loaded.
Cause
Browser is blocking third-party cookies.
Resolution
User should verify in their browser settings if they are accepting third-party cookies, and if not, authorize them.
See Also
Keywords
Integration, Land, C4C, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
Product
SAP CPQ 2024