3533869 - "There's currently no data for you" on a Custom Portlet in the Latest People Profile

• In the latest People Profile, a custom portlet displays the message "There's currently no data for you" even though there is an entry for the user in Manage Data.
• The custom object have Expand/Collapse functionality configured with the business rule.
  
  

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM

1. Log into the instance.
2. Navigate to a user's profile in the latest People Profile.
3. Check the affected custom object portlet. The message "There's currently no data for you" appears.
4. Navigate to Manage Data. An entry for the user is present.
5. Check the UI Rule configured in the Custom UI for the Object and see there's a Expand/Collapse functionality expression configured on it.
   
   

The issue arises due to the new UX design of the People Profile, which does not support the Expand/Collapse functionality.

Please notice that the Expand/Collapse functionality will not be supported in the new UX design. The following reasons were provided by our Product Team:

• The new design for the latest people profile is responsive -- which means it makes use of complete space available on the screen so there is better utilization of the space and form length is reduced. 
• There are group names on the top which allows user to navigate to specific section rather than scrolling manually.

For now, as a workaround, please remove the UI Rule associated with the Custom UI.

This should allow the portlet to be displayed correctly in the Latest People Profile.

A permanent fix will be applied on 06-May-2025 for Preview and on 16-May-2025 for Production.

SAP SuccessFactors, MDF Objects, Composite Associations, People Profile,  UX design, Expand/Collapse functionality, portlet display issue, custom object, LOD-SF-MDF-OBJ, no data, manage data, business rule, configure object definitions, object, custom , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Problem