SAP Knowledge Base Article - Public

3533894 - Monitoring Invoices Report Shows Incorrect Document Type

Symptom

In the monitoring invoices report, system shows the document type as Invoice for the invoice cancellation document. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center 
  2. Go to Invoices and Credit Memos view 
  3. Select the relevant Invoice Cancellation document
  4. You can see that document type is Invoice Cancellation in the Invoice
  5. Now go to Business Analytics work center and Design Reports view
  6. Select Monitoring Invoices report and search for relevant Invoice ID
  7. Execute the report
  8. You can see the Document type appears as Invoice

Cause

In the current release, system shows only two filters for Document Type i.e. Invoice and Credit Memo in the monitoring invoices report. 

Resolution

The Monitoring Invoices report is based on Supplier Invoice Item Details data source. This data source shows all invoices per supplier, product, or account assignment. The accountant can check the invoice value, the price, the quantity, and the status of the invoice (for example, if it was posted or in approval or in error correction) for the specified time period.

The document type Invoice Cancellation is stored in the header section of the invoice. However the monitoring invoices report is based on Supplier Invoice Item Details data source. we see that characteristic could be improved here to indicate the right document type for cancellation invoices. Hence the idea of characteristic enhancement can be take as an new improvement. You can post the idea in influence forum -https://influence.sap.com/sap/ino/#/campaign/886

Keywords

Monitoring Invoices Report Shows Incorrect Document Type; Incorrect Document Type in Monitoring Invoices Report  , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2408 ; SAP Business ByDesign 2411