SAP Knowledge Base Article - Public

3533899 - Rating Dropdown in PM Form does not show at certain screen resolutions and zoom

Symptom

Rating Dropdown in PM Forms does not show at certain lower screen resolutions and high zoom.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1. Open a PM Form with 1930X1080 screen resolution with 150% scale and 100 % zoom and notice that the rating dropdown does not show on the PM Form.



2. Reduce the zoom to 80% and you would be able to view the rating dropdown now.

Resolution

This issue is scheduled to be corrected with 2H 2024 release in Production on 15 Nov, 2024.

Currently as a workaround, kindly please increase the screen resolution size to  1920 X 1080   with screen resolution at 80%  and scale 150 % for the systems where you face this issue.

Keywords

PM Form, screen resolution, rating dropdown not visible, KI-2405, KI-2411, WEF-158861 , KBA , LOD-SF-PM-SYS , System Performance , Known Error

Product

SAP SuccessFactors Performance & Goals 2405