SAP Knowledge Base Article - Public

3533906 - Employee Initials are not aligned in Employee Quick Card avatar image

Symptom

When Legacy Org Chart is enabled, for some employees that do not have profile picture, the employee initials are not aligned within the profile circle on the Employee Quick Card

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. When Legacy Org Chart is enabled, search for an user who does not have profile picture on the Action Search or Org Chart to see the Employee Details / Employee Quick Card
  2. Notice that the employee initials (first name, middle name, last name) are misaligned within the profile circle (Avatar icon)

Resolution

The Engineering Team is currently working on a code fix for this issue. The fix is expected to be released on 14-Apr-2025 for the Preview environment and on 16-May-2025 for the Production environment.

Keywords

Employee Initials, Misalignment, Employee Quick Card, Circle, Profile, Search, Legacy Org Chart, WEF-159777, INC9561117 , KBA , LOD-SF-PLT-QC , Quick Card in Search , LOD-SF-PLT-SRH , Search , LOD-SF-PLT-HED , Global Header , Problem

Product

SAP SuccessFactors Platform all versions

Attachments

Pasted image.png