SAP Knowledge Base Article - Public

3534029 - How to Update Time Zone in Class Agenda

Symptom

How to update time zone in class agenda tab?

When admins edit class agenda and change the time zone, the change can be saved but when checking again it defaults to the admin's preferred time zone.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login and navigate to learning administration.
  2. Go to a Class record > Agenda > Edit time slot.
  3. Attempt to change the time zone and save.
  4. Click 'Edit time slot' again and note the time zone defaults back to the same time zone before change.

Cause

The time zone of a class agenda displays either in "Class Time Zone" defined under Class Details or admin's preferred time zone depending on the setting.

Resolution

If you do not want the time zone to default to admin's preferred one, then please:

  1. Uncheck  "Always display Scheduled Offerings in this Time Zone" in Preferences
  2. Specify a time zone in class details page
  3. Make sure "View Times in the Class Time Zone" is YES in class details page

You can confirm which time zone is used in class details field "Time Zone". This field displays an informational message and works as below.

  • If admin's preference "Always display Scheduled Offerings in this Time Zone" is enabled OR in class details "View Times in the Class Time Zone" is No, displays "All times are shown in your preferred time zone."
  • Only when admin's preference "Always display Scheduled Offerings in this Time Zone" is NOT enabled AND "View Times in the Class Time Zone" is YES,  display "All times are shown in this class's time zone. "

Keywords

SAP SuccessFactors Learning, timezone, class, agenda, preferences, "Always display Scheduled Offerings in this Time Zone","All times are shown in your preferred time zone.", "All times are shown in this class's time zone. " , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions