SAP Knowledge Base Article - Public

3534044 - Deviating Bank Information tab is Missing in the Supplier Invoice Document

Symptom

You have created a supplier invoice however Deviating Bank Information tab is missing under the General tab. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center 
  2. Go to Invoices and Credit Memos view
  3. Select the relevant Supplier Invoice 
  4. Select Edit and navigate to General tab
  5. Go to Payment Information sub tab
  6. Deviating Bank Information sub tab is missing

Cause

This is an expected behavior. 

Resolution

From 2408 version onwards, the invoice document need to have the Payment Method as Bank Transfer in the Supplier Invoice to activate the Deviating Bank Information. You can refer to the below case document below.

3508753 - Missing Deviating Bank Information on Supplier Invoice
https://me.sap.com/notes/3508753 

See Also

3508753 - Missing Deviating Bank Information on Supplier Invoice
https://me.sap.com/notes/3508753 

Keywords

Missing Deviating Bank Information on Supplier Invoice , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign 2408 ; SAP Business ByDesign 2411