SAP Knowledge Base Article - Preview

3534294 - Duplicate Support Cases in SAP Commerce Cloud

Symptom

Customer creates a duplicate SAP Support case in order to request an update on an original case.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

Duplicate, case, priority, ccv2 , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , How To

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