SAP Knowledge Base Article - Public

3534356 - Mismatch in Absence Status Visibility in Team Absence Calendar in SAP SuccessFactors Time Tracking

Symptom

  • An employee's pending vacation request is displayed differently to different users in the Team Absence Calendar.
  • The manager and the employee see the vacation request as pending (orange), while the peers see it as approved (green).

Environment

Team Absence Calendar, SAP SuccessFactors Time Tracking

Reproducing the Issue

  1. An employee submits a vacation request which is still pending approval.
  2. The manager and the employee view the Team Absence Calendar and see the vacation request as pending (orange).
  3. A peer views the Team Absence Calendar and sees the same vacation request as approved (green).

Cause

The system is designed to display all absences in the Team Absence Calendar view - except for the user's own - with a generic time type name, and highlighted in green regardless of the approval status.

Resolution

  1. Understand that this is the expected behavior of the system.
  2. Refer to the Time Management in SAP SuccessFactors - View Team Absences guide for more information.

See Also

Time Management in SAP SuccessFactors -View Team Absences

Keywords

SAP SuccessFactors, Time Tracking, Team Absence Calendar, Absence Status, Pending, Approved, Mismatch , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , How To

Product

SAP SuccessFactors Employee Central all versions