SAP Knowledge Base Article - Public

3534394 - SuccessFactors Payroll - National Insurance Number (NINo) is not displayed in Full Payment Submission

Symptom

The National Insurance Number (NINo) is not displayed under Full Payment Submission (FPS) view, but this is visible in Employee Payroll Profile (epp) or viceversa.

Environment

  • SAP SuccessFactors Payroll

Reproducing the Issue

  1. Access to Full Payment Submission (FPS) for a given Payroll Area
  2. "Ni Number" is displayed as Empty value.

Cause

Product defect.

Resolution

Our developers are working for an actual solution. This will be available in the near future. This KBA will be updated as soon as this correction is available. Please, mark this KBA as favorite to receive all the relevant notifications.

WORKAROUND:

  1. Access to Employee Central and Perform a Dummy Change in the NINo of the employee.
  2. Revert the change back.
  3. Wait for the subsequent updates to happen.
  4. NINo should be visible in the affected view.

Keywords

sap.payroll.core.employeepayrollprofile, sap.payroll.gbr.fps, NINO, National Insurance, National Insurance Number, Employee Payroll Profile, EPP, Full Payment Submission, FPS
, KBA , LOD-SF-PY-GBR , Great Britain , Problem

Product

SAP SuccessFactors Payroll all versions