SAP Knowledge Base Article - Public

3534431 - Multiple errors with SAP Analytics Cloud Bookmarks after Story Image change

Symptom

After changing an image in a Unified Story in SAP Analytics Cloud, existing bookmarks fail to work and display multiple error messages: 

  • undefined instance ID provided to selector ([v1.getGlobalVariable, globalVariableProvider.v1.getGlobalVariable]@app) Correlation ID: 25829672-7218-4225-a436-408095959038
  • [Application Error]:Unified Store - undefined instance ID provided to selector (image.v1.getImageDataURI (any type))Correlation ID: 22278632-6525-4854-8987-138067896993
  • Application Error]:Cannot read properties of undefined (reading 'toKey')Correlation ID: 36281425-7130-4090-8031-416115974841
 

Environment

SAP Analytics Cloud.

Reproducing the Issue

  1. Login into SAC.
  2. Open the Unified Story and save a bookmark.
  3. Edit the story and change an image, then save the story.
  4. Attempt to open the bookmark again.
    >> Below errors are displayed:
  • undefined instance ID provided to selector ([v1.getGlobalVariable, globalVariableProvider.v1.getGlobalVariable]@app) Correlation ID: 25829672-7218-4225-a436-408095959038
  • [Application Error]:Unified Store - undefined instance ID provided to selector (image.v1.getImageDataURI (any type))Correlation ID: 22278632-6525-4854-8987-138067896993
  • Application Error]:Cannot read properties of undefined (reading 'toKey')Correlation ID: 36281425-7130-4090-8031-416115974841
 
 

Cause

The cause of this issue is currently under investigation.

Resolution

The cause of this issue is currently under investigation.

Keywords

SAPCloudAnalytics, SAP Analytics Cloud, System, Data, ODE, OVM, CloudAnalytics, Cloud for Analytics     
  
  
  
  
  
  
 
  
  
  
  
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0