Symptom
In employment details custom fields were created on Employee profile and the same fields were created as custom strings for Onboarding. However those fields appears as blank during rehire data review even though provided during personal data collection. This is for rehire with old employment scenario.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Create custom fields in previous employment and leave the fields as blank
- Rehire candidate and completes personal data collection provided the expected values
- Upon rehire data review the same values filled previously are missing, even though provided on personal data collection
Cause
Rehire with old employment process will fetch the information based on previous employment values.
Resolution
This is currently working as designed. The previous employment is what the system syncs and update with the information, the data must be added manually.
We encourage our customers to raise enhancement requests on the SAP Influence Portal, please feel free to post your ideas there.
See Also
Keywords
obx, rooe, rehire, old, employment, data, fields, custom, string, field, flow, information, candidate , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem