SAP Knowledge Base Article - Public

3534448 - Custom strings for employment details are not passing during Rehire data review (ROOE) - Onboarding

Symptom

In employment details custom fields were created on Employee profile and the same fields were created as custom strings for Onboarding. However those fields appears as blank during rehire data review even though provided during personal data collection. This is for rehire with old employment scenario.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create custom fields in previous employment and leave the fields as blank
  2. Rehire candidate and completes personal data collection provided the expected values
  3. Upon rehire data review the same values filled previously are missing, even though provided on personal data collection

Cause

Rehire with old employment process will fetch the information based on previous employment values.

Resolution

This is currently working as designed. The previous employment is what the system syncs and update with the information, the data must be added manually.

We encourage our customers to raise enhancement requests on the SAP Influence Portal, please feel free to post your ideas there.

See Also

SAP Influence portal

Keywords

obx, rooe, rehire, old, employment, data, fields, custom, string, field, flow, information, candidate , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions