SAP Knowledge Base Article - Public

3534479 - National Id Information card is displayed with title “ Biographical Information” on Full Profile - 2H 2024

Symptom

In latest people profile, National Id Information card is displayed with title “ Biographical Information” on Full Profile when “nationalIDCard” hris element is disabled under Manage Business Configuration.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors Employee Central - People Profile
  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Ensure that "Enable Full Profile" is enabled in Company System and Logo settings.
  2. Search for any user.
  3. Click on the Person Data category.
  4. The National Id Information card is displayed with the title "Biographical Information" on Full Profile.

Resolution

  • The issue is planned to be fixed via patch tentatively scheduled on 12th Nov 2024
  • This KBA will be updated once the patch fix date is confirmed.
  • Click on the star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

2H2024, update, duplicate blocks, biographical information, new profile page, people profile configuration, Enable Full Profile, Manage Business Configuration, nationalIDCard, Person Data category, National Id Information card 2H2024, KI2411, b2411, WEF-160374, PTCH-45344 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors Employee Central all versions